If you’re travelling with children it’s important that you tell us when making a booking. Simply add the number of children and infants and their ages during the booking process.
If you haven't yet bought seats for your family the best way to ensure everyone is seated together is to check in as early as possible. Check in opens 30 days before departure and we recommend you check in as early and possible and no later than 7 days before your flight. Whilst our seating system will always try to seat families together, seats are allocated on a first come first served basis so the earlier you check in the more likely you are to be seated together.
If you leave it to the last minute it's possible that there may not be enough seats left for us to seat your family next to each other. We’ll still make sure each child under 12 is seated close to an adult on your booking. However we may only be able to arrange this at the airport or on board, which can cause delays for you and other passengers, and not everyone may be seated together.
Infants have to sit with adults. Your infant can sit on your lap for a fee (see Fees and charges). It is recommended that an infant on an adult’s lap be forward-facing or in the cradled position for take-off and landing. On all of our aircraft we can allow up to one infant on a lap for each row of three seats. You can also buy a seat for them if you feel they’d be more comfortable. You can’t book these seats online so please contact our Customer Service team.
Please remember, each adult can travel with a maximum of two infants. If you're travelling with two infants, you'll need to buy an additional seat for at least one of your infants, who'll need to sit in a suitable car seat.
For take-off, landing and whenever the seat belt signs are on, an infant aged under two years old can be secured in any of the following ways:
- On the parent/guardian’s lap with the use of an extension seat belt.
- In a suitable child car seat (age/weight/height in accordance with manufacturers guidelines).
- In their own seat with a CARES harness (aged 1-4 years approximately and for weight between 10 and 20kg).
For safety reasons, only one infant is allowed in each row of three seats.
If you’re travelling with an infant, or have booked a seat for an infant you’re unable to sit in a restricted seat for safety reasons.
We don’t have family seating areas on board so you are free to buy a seat wherever you’d prefer.
See also: Choosing a seat