Main menu

Our Privacy Notice

How long do we retain your personal data for?


When you travel with us we hold your advanced passenger information, such as passport or ID information for 24 hours from the time of your flight departing. This is to meet the border control/ immigration requirements of the country you are travelling to.


For most other Personal Data relating to your travel, including your flight or holiday information, we hold this information for 6.5 years post your travel in order to respond to any legal claims in relation to your travel. In some jurisdictions we may need to hold your travel history for longer to meet local statutory limitation periods for bringing legal claims.


Your easyJet account will remain open while you are continuing to book travel, but will be routinely deleted if there is a 6.5 year period of inactivity from the date of your last flight. If you choose to close or delete your account, this will occur 6.5 years from the date of your last flight on that account.


For more information about specific retention periods applicable to your travel experience with easyJet, please see the section above ‘How Do We Process Your Personal Data?’.



Who do we share your Personal Data with? | Return to Home

An error occurred


We're very sorry but something has gone wrong. Please try again or get in contact with us if this issue continues to occur.


You can view our local telephone numbers here.


If you've already submitted an online refund request and would like to track the status, click here.